60%+
of the working day goes to coordination and work about work.
Asana Anatomy of Work Index, 2021 (opens in a new tab)the biggest operational surface
Deliver Without Chasing
Deliver Without Chasing is a STOA system that schedules, assigns and documents jobs as they move so status does not depend on a status meeting. Problems surface before the client finds them.
Before
- “I found out we dropped the ball because the client told me.”
- “I want to know where every job stands without asking anyone.”
After
Deliver Without Chasing is a STOA system that schedules, assigns and documents jobs as they move so status does not depend on a status meeting. Problems surface before the client finds them.
Build
What gets built
Use cases we ship inside this system.
Winning the work sets up the whole project before the kickoff call
Auto
When: A deal is marked won in the CRM.
The system does: The system creates the project from the template for that service. The system assigns the tasks, the owners and the dates.
Touches: your CRM · your project tool
The client fills in one form and every system has the answers
Auto
When: A client completes the intake form.
The system does: The system creates the record in the CRM and in the project tool. The system reports any field that failed to write.
Touches: your forms · your CRM · your project tool
The client hears from you the same hour the team gets its list
Auto
When: A project record is created.
The system does: The system sends the client the kickoff email for that service. The system posts the internal checklist to the project channel.
Touches: your project tool · your inbox · your team chat
You know where every job stands without asking anyone
Auto
When: The last task in a stage is marked complete.
The system does: The system moves the project to the next stage. The system records the date the stage changed.
Touches: your project tool
The late task escalates on its own, before it becomes a client problem
Auto
When: A task passes its due date.
The system does: The system reminds the owner on the first day. The system notifies the manager at two days and the principal at four days.
Touches: your project tool · your team chat
Work stops when the invoice ages, instead of quietly continuing
Review
When: An invoice on the project is fourteen days past due.
The system does: The system sets the project to hold. The system notifies the account manager and the owner.
Touches: your accounting system · your project tool · your team chat
Price and guarantee
$2,000
Starting at
It's a written spec and a fixed price. If the system doesn't do what the spec says, we keep working at no additional charge.
Evidence
The numbers
59
min / day
lost searching for information across tools.
Qatalog + Cornell Ellis Idea Lab, Workgeist Report 2021 (opens in a new tab)Common Questions
Frequently Asked Questions
- What does Deliver Without Chasing do?
Deliver Without Chasing is a STOA system that schedules, assigns and documents jobs as they move so status does not depend on a status meeting. Problems surface before the client finds them.
- How long does it take?
Fixed price from $2,000, written spec, one to eight weeks. Most standard builds land in three to five weeks.
- What does it cost?
From $2,000. The price is fixed in a written spec before work starts, with published tiers on the pricing page.
Operations Walkthrough
Leave with a one-page map
90 minutes, free. Three systems in priority order, with prices.
Free 90-minute session
No obligation on either side
Walk out with your map
Free · 90 min · no obligation